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Mon-Fri: 8:00 AM – 5:00 PM

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(+27) 39 201 0451

Unified Communications

We are offering a comprehensive range of Unified Communications, we ensure that businesses can enjoy reliable, secure, and feature-rich communication solutions tailored to their specific needs.

Below is our Unified Communications services:

  1. Hosted Private Branch Exchange (HPBX)
    1. Cloud-Based Phone System: Our HPBX service is a cloud-based phone system that eliminates the need for on-premises hardware. This allows businesses to enjoy advanced communication features without the hassle of maintaining physical equipment.
    1. Scalability: The HPBX system can easily scale up or down based on the needs of the business. This flexibility ensures that businesses can add or remove users without significant changes to the infrastructure.
    1. Advanced Features: Our HPBX service includes features such as call forwarding, voicemail to email, auto-attendant, call recording, and more. These features enhance communication efficiency and improve customer service.
    1. Cost-Effective: By using a cloud-based system, businesses can reduce costs associated with traditional phone systems, such as hardware maintenance and long-distance charges.

  2. Internet Protocol Private Branch Exchange (IPPBX)
    1. On-Premises Phone System: Our IPPBX service provides an on-premises phone system that uses IP technology to manage and route calls. This system is ideal for businesses that prefer to have more control over their communication infrastructure.
    1. Integration with Existing Systems: The IPPBX system can integrate with existing phone systems and IT infrastructure, allowing businesses to leverage their current investments while upgrading to modern communication technology.
    1. Customizable Solutions: We offer customizable IPPBX solutions that can be tailored to meet the specific needs of each business. This includes custom call routing, user permissions, and feature sets.
    1. Enhanced Security: Our IPPBX systems include robust security features to protect against unauthorized access and cyber threats, ensuring that business communications remain secure.

  3. VOIP Security
    1. Encryption: We implement encryption protocols to protect voice and data transmissions over the internet, ensuring that communications are secure and private.
    1. Firewall and Intrusion Prevention: Our VOIP systems include firewall and intrusion prevention measures to protect against unauthorized access and cyberattacks.
    1. Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in the VOIP infrastructure, ensuring that security measures are up-to-date and effective.

  4. VOIP Hardware
    1. IP Phones: We provide a range of IP phones that are compatible with our VOIP services. These phones offer high-quality audio, user-friendly interfaces, and advanced features such as programmable keys and touchscreens.
    1. VOIP Gateways: Our VOIP gateways allow businesses to connect traditional phone lines to their VOIP systems, enabling seamless integration with existing telephony infrastructure.
    1. Headsets and Accessories: We offer a variety of headsets and accessories to enhance the VOIP experience, providing comfort and convenience for users.

  5. Support and Maintenance
    1. Technical Support: Our dedicated support team is available to assist with any issues or questions related to VOIP services. This ensures that businesses can rely on uninterrupted communication.
    1. Regular Maintenance: We provide regular maintenance services to ensure that VOIP systems are operating efficiently and effectively. This includes software updates, hardware checks, and performance optimization.
    1. Training and Onboarding: We offer training and onboarding services to help businesses, and their employees get the most out of their VOIP systems. This includes user training, system configuration, and best practices for using VOIP features.